We ship anywhere in the continental United States.
The number of days an order will take for delivery is a combination of the time it takes us to ship the order and the time in transit.
Ground orders can take up to 3 business days to ship (they normally ship in 1 to 2). Transit times will vary, but can be up to 5 business days.
Air orders placed on a weekday, before 11:00 a.m. central time will ship same day. Those placed after 11:00 a.m. will ship next business day. Time in transit for Air orders will match up with the shipping method chosen.
We ship UPS/FedEx, and they do not deliver on Saturdays, Sundays or holidays, and transit times DO NOT INCLUDE WEEKENDS.
If your order is needed by a particular date, please let us know in the "Special Instructions" box on the "Payment details" page during the checkout process. We can then make sure it will arrive in time, or, if it will not arrive by the required date using the shipping method you selected, we will contact you with options.
If items need to be returned for any reason, please contact us and we will provide instructions. Do not simply reject delivery, as we will be unable to issue ANY refund if that happens. Customer will be responsible for paying the cost of return shipping. Once we receive the shipment, and all items are verified to be in new, unopened condition, a full refund will be issued.
Please keep all packaging until you are able to confirm your order did not suffer any damage in transit. For damage claims, and before any credit can be issued, we will require pictures of both the damage to the cutout(s) and the box the order was shipped in.